Privacy Policy

1. Introduction

RAG Bots Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our RAG Bots service and website.

2. Information We Collect

Personal Information

• Name and email address when you create an account
• Payment information (processed securely through third-party providers)
• Communications with our support team

Usage Information

• Files you upload to create RAG Bots
• RAG Bot configurations and settings
• Usage analytics and performance data
• IP address, browser type, and device information

3. How We Use Your Information

• Provide and maintain the RAG Bots service
• Process your uploaded documents to create AI chatbots
• Send important service notifications and updates
• Provide customer support
• Improve our service through analytics
• Detect and prevent fraud or abuse

4. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Your uploaded files are encrypted in transit and at rest.

5. Data Sharing

We do not sell, trade, or rent your personal information. We may share information only in these circumstances:

• With your explicit consent
• To comply with legal obligations
• With trusted service providers who assist in operating our service
• To protect our rights and prevent fraud

6. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. You may request that we delete your account and associated data at any time by contacting us.

7. Your Rights

You have the right to:

• Access your personal information
• Correct inaccurate information
• Delete your account and data
• Export your data
• Withdraw consent for data processing

8. Cookies and Tracking

We use cookies and similar technologies to improve your experience, analyze usage, and provide personalized content. You can control cookie settings through your browser preferences.

9. Third-Party Services

Our service may integrate with third-party AI providers and payment processors. These services have their own privacy policies and we encourage you to review them.

10. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13.

11. International Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at: